Guarantee & After-Sales Service
Quite often, even after we’ve chosen an item and purchased it successfully, there may be some things we might want to change or replace afterward - either during or following the delivery process, when filing a return or applying for using our warranty. Here we'll try to explain in plain terms how does our store’s warranty policy works and how you can be using it when shopping with us!
What Products are Provided with the Warranty?
All of the products we manufacture and sell though our locations and distributors worldwide are covered by a 30 day money back return policy.
ReplacementAll our products are tested prior to leaving our warehouse facilities, however sometimes they get damaged in transit. .
Different Types of WarrantyWhile for some items we have a lifetime warranty, the springs in all of our items are offered with a 5 Year Limited type of a Warranty.
Warranty ExceptionsTo be added.
Where to Apply for Warranty Services?
Under these Limited Warranties, all of the legal liability of our store is limited to repair, or if required (or requested by the customer), replacement. We are ready to pay, within 30 days of the date of purchase. Replacement of the defective item and shipping costs will be covered by Glomania.
These Limited Warranties are not applicable for any of our products which ave been altered by any person, dealer, or company without the express written authorization of our store. Please note, that some States Do Not Allow Limitations On How Long An Implied Warranty Lasts, So The Above Limitations May Not Apply To You.
Change and Return
Filing a change or a return is an easy process, requiring nothing more than your proof of purchase (which usually is the receipt you received), the item itself and the return label printed out by you and put at the top of the package...