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Customer Service

  • Shipping & Delivery

    GloManiaUSA will ship out your order within 24 hours of payment being made and pride ourselves with a fast, economical and secure shipping service. We use USPS, FEDEX and UPS for deliveries worldwide.

    We offer full tracking on all parcels and packages within the USA and Canada, International packages are best sent UPS or FEDEX, as we can monitor tracking details. USPS International only offers limited tracking. We would advise that you choose the Priority option.

    Taxes are taken in the state of Utah, which is were we are based.

    When you place an order through us, we will estimate the cost of shipping and delivery from our carriers. We hold ALL stock within our warehouse, so we can guarantee shipment within 24 hours.

    Certain Pigments and Powders are not subject to hazmat requirements and therefore can be sent within the US or to almost any country relatively inexpensively.

  • Privacy & Security

    Please read carefully our Privacy Policy which you can find at the bottom of all pages within this website.

  • Returns & Replacements

    Most new, unopened items may be returned within 15 days of shipment delivery for a full refund. ( This only includes shipping costs should the item be found faulty or damaged when delivered). Lipsticks, Make Ups and Body products can NOT be returned due to health and safety reasons.

    We'll pay return shipping costs if the return is a result of our error (ex: incorrect or defective item). We guarantee all our products,pigments, kits and novelties to be of the highest commercial grade, quality and standards . We stand behind every product that we sell.

    All items shipped back to GloManiaUSA due to faulty or unwanted reasons, must have a RMA number assigned to them. You can get a RMA number by contacting our sales department . All returns must have relevant and a up to date tracking number .

    • Contact our sales department with any issues to receive an RMA Number.
    • Make sure the product is well packaged and a Return RMA Number is clearly visible on the Packaging.
    • Contact us again to leave the tracking details of the return so we can monitor it.
  • Ordering

    Find the items that you require within our website and add them to your cart. Make sure you choose the right , size, weight or color combination. You will automatically be taken to your shopping cart to either continue shopping or make a payment.

    You can pay for items using most credit cards or even certain online credit facilities like Paypal etc.

    We recommend that you register with GloManiaUSA, for the simple reason that you do not have to keep entering your details when purchasing from us. GlomaniaUSA is a secure SSL Certified site so you can be sure your data is kept safe.

    Registration also cuts down time when purchsing products and would can also register for our subscription, giving you great information on new products and discount coupons.

  • Payment, Pricing & Promotions

    GloManiaUSA reserves the right to change pricing without giving notice.

    We accept all major credit cards and Paypal.

    Promotions are subject to our terms and co0nditions of business please see promotional terms within our website.

  • Viewing Orders

    You can view your orders by simply clicking on the RED shopping cart, positioned on the right of the screen. You also have the ability to see previous / old orders you have placed with us, subject to you registering on GlomaniaUSA

  • Updating Account Information

    Please make sure you update your information, so we do not have any issues when shipping out purchased items. GloManiaUSA will not be held responsible for items shipped to the wrong address, because of incorrect information.